POLICIES / VERSION 2026-10-23-MANUAL-LICENSE-V1

Privacy notice.

DOTVOLE · Ohio sole proprietorship
4000 Embassy Parkway, Suite 235, Akron, OH 44333, United States
Support and privacy: rob@2ndfret.com

What DOT Vole handles

We receive your authentication-provider user identifier and email address when you sign in. If you create a profile, we store your name, business name and terms acceptance. We store named search filters, matching preferences, support tickets/replies, and security records describing registered browsers and access dates.

For purchases, we store Stripe customer, checkout and payment identifiers, purchase and refund amounts, access dates, accepted policy versions and payment-event identifiers. Stripe-hosted checkout and billing pages handle payment details; DOT Vole does not receive full card numbers.

Your customer list stays in your browser

Customer uploads are parsed locally in browser-tab memory. The customer file and matching index are not uploaded to DOT Vole or FMCSA and are lost when the tab reloads or closes. Saved searches do not contain customer files or search results. Please do not paste customer lists or sensitive information into support tickets.

Carrier records and source queries

Your browser sends filter queries to DOT Vole, which checks account/device access and relays the queries to the U.S. Department of Transportation Socrata API. For shared-contact screening these queries contain contact values from the public carrier records returned by the source, within the selected state scope. Values from your uploaded customer list are not sent. Queries and results pass through the server to provide the service; DOT Vole does not maintain a nationwide carrier database. Paid search results pass through without being saved as a result list; free previews use temporary server storage as described below. The source and hosting provider may process network/request information under their own policies. Results and CSV exports stay in your browser unless you choose to share them.

Why we use account information

We use it to provide saved searches, enforce access/device limits, administer subscriptions, respond to support, investigate misuse and meet legal obligations. We do not sell account profile information or customer uploads. We do not run advertising trackers in this application.

Cookies and local browser preferences

A secure, HTTP-only device cookie helps enforce the two-browser/device limit and expires after 30 days. Supabase Auth manages sign-in and browser session tokens under its policies. Theme choice is stored locally in your browser. Device-cookie values are stored as hashes on our server. Clearing cookies or using private browsing can require registering a new device.

Providers and access

The independent application uses Cloudflare for hosting and D1 account storage, Supabase Auth for email/password authentication, Resend to deliver authentication emails, and the public DOT Socrata data service. Stripe processes purchases made through checkout. Authorized support personnel may review account and ticket information when needed to operate the service. We may disclose information when required by law.

Retention and your choices

Device registrations are valid for 30 days; expired security records may remain until routine cleanup. Profiles and saved filters remain while the account is in use. Support and billing records may need to be retained to resolve requests or satisfy legal requirements. Request access, correction or deletion through a Privacy request ticket. We will assess requests under applicable law; we review deletion requests individually and retain records where reasonably necessary for security, accounting, disputes or legal obligations.

Contact and eligibility

Contact rob@2ndfret.com or use Support for privacy requests. DOTVOLE is a business service for adults and is not intended for children.

Independent hosting and login

This Cloudflare edition uses Cloudflare for application hosting and account records, Supabase Auth for email/password authentication and session management, and Stripe for payment processing when enabled. Supabase receives your email and authentication credentials; DOT Vole does not store your password. Authentication tokens are stored in your browser and a secure session cookie. Uploaded customer CSVs remain in browser memory. The support and privacy contact is listed at the beginning of this notice.

Business profile and free preview

Account contact details include your name, verified email, business name, phone, business address, country and business type, plus optional website and job title. These details support account administration and service support; creating an account is not consent to unrelated marketing. Your profile is private and available to you and the service owner.

To enforce the free allowance and support retries, the service temporarily stores preview filters, limited public-source record batches, screening progress and up to 25 completed result records per search in Cloudflare D1. These expire after 24 hours and are removed during subsequent preview requests. A hashed email identifier and usage count persist to prevent resetting the allowance by recreating an account. A hash is an account-linked identifier, not anonymous data. Uploaded customer lists are never included in these server records.

Optional product tips and subscription offers

Your verified account email and business profile are stored to operate DOTVOLE. If you separately opt in, we also record your email preference, consent wording version and dates, and prepare a short follow-up sequence about using DOTVOLE and subscribing. We do not use your uploaded customer list or FMCSA prospect contacts for this sequence.

You can turn off product tips and offers in My account → Email preferences. Doing so cancels pending follow-up drafts immediately. Starting a subscription suppresses trial sales follow-ups. Essential verification, security, service and billing messages are separate. Email delivery for the sales sequence is not connected. If this optional sequence is activated, messages will include a direct unsubscribe method and business postal address; this notice will identify the delivery provider before activation.

Consent and suppression records may be retained to document your choice and avoid unwanted messages. Request account deletion or other privacy help through Support.

Search and export usage history

We store search identifiers, account identifiers, timestamps, access type, policy acceptance, lead-row counts and processing status to support the service, investigate misuse and review billing questions. Counts of background contact checks, count queries, known retries and failures are kept separately. Trial history records only the number of preview leads made available, not every source record examined.

We keep a one-way query fingerprint for recognizing repeated pages within the same search; this history does not contain raw query text, uploaded customer data or prospect-list contents. CSV preparation, download clicks and search completion/stopping are browser-reported and may be incomplete. A download click does not establish that a file was saved. Usage evidence is considered with other relevant facts and does not automatically decide refund requests.

Only the owner can view the usage dashboard. Routine daily cleanup removes usage history after 400 days without activity on the search, in bounded batches. Billing records are retained separately for accounting, disputes and applicable legal obligations; retention may extend beyond account closure where needed for those purposes. Temporary free-preview results still expire after 24 hours as described above.